Josh & nicol
At Josh and Nicol we offer a range of delivery methods, which you are able to select during the checkout process. We deliver to the whole of the UK. However please note that certain services might be restricted in some areas and deliveries may take longer.
We offer Free UK Delivery on orders over £250.
Our working hours are 9am-5pm Monday to Friday, excluding Bank Holidays.
Once your order has been dispatched from our warehouse you will receive a confirmation email to let you know it is on the way.
If incorrect delivery information has been used at checkout, you can email us at firstname.lastname@example.org to check if we can amend your information before we process your order.
Josh and Nicol does not accept responsibility for items being delayed through customs/security checks or adverse weather conditions.
There are no refunds on shipping costs unless joshandnicol.com is responsible for the error.
Our delivery options may vary. View what's currently available at checkout.
Standard delivery operates weekdays Mon - Fri 9am to 7pm. Kindly place your order by Tuesday to receive by it by Friday the latest to ensure you get all your goods before the weekend.
All UK orders take approximately 2-6 working days.
Need your item ASAP? Next working day delivery needs to be placed by 1.00pm to be deliver the following working day by 7.00pm latest.
Next day delivery is only for the next working day, so if you’ve placed an order on Friday before 1.pm or the weekend, then you’ll receive it on the following Tuesday.
Bank holidays and public holidays are for resting, so any next day deliveries placed on these days will be despatched on the next working day and delivered to the customer the following day.
Unfortunately, please note that we are not able to offer same day delivery options to some areas within the UK.
Items are delivered on the first Saturday after the order is placed. Orders must be placed on or before Friday by 3.00pm to be delivered on Saturday.
If your nominated delivery day is Saturday but you’ve ordered in the week, We can hold on to your items and make sure it’s despatched on time so it’s delivered exactly when you want it.
DPD or DHL handles all our deliveries.
Reliability is key, which is why we use a signed-for delivery service.
Please make sure you or someone you know will be present to sign for your delivery.
If no one is in, we’ll make sure we leave a card so that a re-delivery can be arranged, or you can collect from the depot, unless advised otherwise.
We use DHL, UPS, FedEx, DPD, TNT for our international deliveries.
Note that we use a signed-for delivery service.
Please make sure that you or someone you know will be present to accept your delivery. If no one is in we’ll make sure we leave a card so that a re-delivery can be arranged, or you can collect from the depot, unless advised otherwise.
For both free and paid deliveries, you will need to make sure that you cover any customs or taxes costs, should any be incurred when shipping to your destination.
At Josh And Nicol we do our best to deliver within the stated time, however we cannot guarantee or be held responsible for any delays caused by customs clearance of the destination country. Please also note that international deliveries can sometimes take longer than expected.
Please don’t refuse a delivery. Unfortunately, refused deliveries will incur a cost of the original delivery plus the return cost. Any refund made will minus the total delivery and return cost in the case of refused deliveries.